Office of Community Complaints
Under the authority of the Board of Police Commissioners, the Office of Community Complaints is a non-police, civilian oversight agency handling complaints of misconduct against members of the Kansas City, Missouri Police Department.
The Office has been charged with the responsibility of protecting the community from the possibility of abuse or misconduct on the part of the Kansas City, Missouri Police Department. The Office is also entrusted with protecting members of the police department from unjust and unfair accusations.
The Office of Community Complaints is committed to effectively, efficiently, and impartially resolving all complaints involving a community member’s expectation of fair and efficient police protection.
It is our policy to take complaints regarding Bias-Based Policing, Discourtesy, Excessive Use of Force, Harassment, Improper Member Conduct, and Improper Procedure against any employee of the Kansas City, Missouri Police Department – whether a sworn officer or a civilian employee.
Any person who has direct personal knowledge of an incident may file a complaint with the Office. The Office will actively pursue an investigation, conduct a mediation, or refer your complaint for conciliation.